Confidentiality in the Workplace

Course Scope Statement: This course provides employees with the knowledge and skills necessary to understand, uphold, and apply confidentiality standards in the workplace. It focuses on the ethical, legal, and practical aspects of protecting sensitive information in interactions with co-workers, during HR processes, and throughout daily operations. Topics include recognizing confidential information, understanding relevant laws and policies, maintaining employee trust, and responding appropriately to confidentiality breaches. The course is designed for adult learners working in public and private sector environments, with real-world scenarios and interactive activities that support immediate workplace application.

Learner Objective: By the end of this course, participants will be able to recognize the importance of maintaining confidentiality in the workplace, identify situations where privacy must be protected, and apply appropriate responses to ensure compliance, trust, and fairness among co-workers and within HR practices.